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← Technology papers

Internet & Software · 2013

SaaS Metrics 2.0Download sources

David Skok

David Skok connects recurring revenue with customer acquisition costs, churn, and the time needed to recover spending. The article makes SaaS growth easier to understand as a cash-flow problem.

The equations are helpful because they expose relationships, not because a benchmark settles the question. Pay attention to cohorts and definitions before comparing two companies' headline metrics.

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